RE-VEAL provides real-time monitoring, dispersion modelling, and reporting of air pollution and odour. Responsible data practice is part of the trust we build with clients, communities, regulators, and every other stakeholder. We collect only the information needed to deliver our services, communicate clearly, and support evidence-based decisions — using it strictly for the purpose it was given and protecting it at every stage.
All information is collected fairly and lawfully, in line with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). By accessing or using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We collect only what is necessary to operate our services and this website:
- Information you provide directly through our contact form: first name, last name, email address, phone number, and the details of your message.
- Subscription information: your email address and preferred language when you sign up for our updates.
- Technical data required for security and abuse prevention: IP address, browser user agent, submission timestamp, and language setting.
- Basic usage information, such as pages viewed and navigation paths, used to improve content and usability.
Air quality and odour measurement data produced by our projects describes environmental conditions at a site rather than an individual, and is governed by the service agreement with each client.
Why We Collect Your Information
We collect information to understand your needs and the environmental issues you are dealing with, so we can respond promptly, propose monitoring approaches that fit your site, and share insights that genuinely support your decisions.
Information is also collected to keep the website functional and secure, monitor system stability, prevent misuse, and comply with applicable legal, regulatory, and data protection requirements.
How We Use Your Information
- Respond to enquiries, prepare proposals, and act on your requests.
- Deliver, operate, and improve our monitoring and reporting services.
- Send environmental news, knowledge, and service updates — only where you have subscribed.
- Analyse website usage to improve content, navigation, and overall performance.
- Maintain security, prevent spam, and meet legal obligations.
We do not use your information for any purpose beyond those stated without informing you or obtaining your consent first.
How We Share Information
RE-VEAL does not sell, rent, or trade personal information to third parties for marketing or commercial purposes. We share limited information only where necessary:
- With trusted service providers supporting website operation, email delivery, or technical maintenance — bound to confidentiality and data security obligations.
- With government or regulatory authorities where required by law, or to establish and defend legal claims.
- Where you have given clear, explicit consent.
Cookies & Tracking Tools
This website uses cookies that are necessary for it to work — remembering your language choice, protecting form submissions, and maintaining your session. These cookies are not used for advertising.
You can manage, restrict, or disable cookies at any time through your browser settings. Disabling certain cookies may affect features such as language selection and the contact form. See our Cookie Policy for details.
Data Retention
We keep personal data only as long as necessary for the purpose it was collected, or for the period required by law and contract. Once no longer needed, data is deleted, destroyed, or anonymised.
Your Data Protection and Rights
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse — including restricted internal access and automated-submission protection on our forms.
Under the PDPA you have the right to access your data and request a copy, to correct it, to have it erased or destroyed, to restrict or object to its processing, and to withdraw consent at any time. Contact us using the details below and we will respond within the period required by law.
Changes to This Policy
We may update this policy as our services and legal obligations evolve. The date of the most recent revision is always shown at the top of this page.
Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at ratthanaengineering.re@gmail.com or through our contact form.
